Privacy Policy

Hatzofe.com (“we”, “our”, or “us”) is committed to protecting the privacy and personal data of its users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, hatzofe.com, and use our services. We value your privacy and are dedicated to maintaining your trust through transparency and security in handling your data.

1. Introduction: Our Commitment to Privacy and Data Protection

At Hatzofe.com, we respect your fundamental rights to privacy and data protection as prescribed under global data protection regulations, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). We collect and process personal data responsibly, transparently, and strictly in accordance with applicable laws. This Privacy Policy serves to inform you of how we manage your personal information and your rights with respect to such information.

2. Scope of This Policy and Data Controller Role

This Privacy Policy applies to all visitors, users, and others who access hatzofe.com and covers the processing of personal data by us acting as the Data Controller, as defined under relevant data protection laws. If you have any questions or concerns about our use of your personal information, please contact us at [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data:

a) Usage Data: Information about how you access and use the website, including your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, platform, pages visited, session duration, and interaction data.

b) Account Data: Information you provide when you create an account, such as your full name, postal address, email address, and phone number.

c) Profile Data: Information related to your preferences, product selections, browsing behavior, past purchases, and other user-generated content.

d) Communication Data: Personal data contained in any communication you send to us, including inquiries, support requests, and any correspondence history.

e) Technical Data: Data about the device you use to access the website, including hardware model, unique device identifiers, system configurations, and crash logs.

f) Transaction Data: Details of payments made, billing and delivery addresses, transaction history, and order confirmations processed through hatzofe.com.

g) Preference Data: Information concerning your preferences in receiving marketing materials, your communication choices, subscription interests, and opt-in/opt-out records.

4. Legal Bases for Processing

We only process your personal data when legally permitted to do so and rely on the following legal grounds:

– Performance of a Contract: To fulfill an agreement with you, such as purchases or account creation.
– Consent: Where you have explicitly consented to processing (e.g., for marketing emails).
– Legal Obligation: Where we are legally required to do so (e.g., for tax or accounting compliance).
– Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services, preventing fraud, or securing our systems, and those interests are not overridden by your rights.

5. Your Data Protection Rights

Subject to applicable laws, you have the following rights with respect to your personal information:

– Right of Access: To request confirmation of whether we process your personal data and to receive a copy of it.
– Right to Rectification: To have any incorrect or incomplete personal data corrected.
– Right to Erasure: To request the deletion of your data under specific circumstances.
– Right to Restriction of Processing: To request a temporary halt to data processing under certain conditions.
– Right to Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller where applicable.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement robust technical and organizational measures to secure your personal information from unauthorized access, loss, destruction, or alteration. These measures include, but are not limited to:

– Encryption of data in transit and at rest
– Role-based access controls and multi-factor authentication
– Routine data backups and disaster recovery protocols
– Ongoing staff training and awareness on data protection

7. International Data Transfers

In the course of providing our services, your personal data may be transferred outside your jurisdiction, including to countries where data protection laws may differ from your own. When we transfer personal data internationally, we ensure an adequate level of protection by using standard contractual clauses approved by relevant authorities or relying on equivalent safeguards in line with GDPR and CCPA requirements.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations. Retention periods vary depending on the nature of the data:

– Usage, Technical, and Communication Data: 24 months after last interaction
– Account and Profile Data: Retained while the account is active and deleted within 30 days of account closure
– Transaction Data: Retained up to 7 years for legal and accounting purposes
– Marketing and Preference Data: Retained until you opt out or revoke consent

9. Cookie Policy

Hatzofe.com uses cookies and similar technologies to enhance user experience, perform analytics, and provide personalized content. Types of cookies used include:

– Essential Cookies: Necessary for website functionality
– Functional Cookies: Support additional website features
– Analytics Cookies: Provide insights into usage and performance
– Performance Cookies: Help optimize the speed and experience of the website

10. Cookie Management and Compliance

We comply with both GDPR and CCPA requirements in managing cookies. Upon your first visit to hatzofe.com, you are presented with the option to manage your cookie preferences. You may revise these preferences at any time via your browser settings or our cookie consent tool. Do Not Track signals are recognized and respected where feasible.

Under CCPA, residents of California may opt-out of the sale or sharing of their personal data. We do not sell personal data as defined under the CCPA. For more details or to exercise your rights, contact [email protected].

11. Data of Minors

Hatzofe.com does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will delete such information promptly. Parents or legal guardians who believe their child has provided us with personal information may contact us at [email protected] to request removal.

12. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time. While we will not include an effective date or historical versioning in this document, any material changes shall be notified to users through appropriate channels, including notifications on hatzofe.com or direct communication when applicable.

13. Contacting Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us at:

Email: [email protected]
Website: www.hatzofe.com

We are committed to ensuring compliance with all applicable privacy laws and regulations. Please do not hesitate to reach out with any privacy-related inquiries.